Welcome to Grit Collaborative (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, https://gritcollaborativemarketing.com (the “Website”), and any consulting, marketing, advertising, or related services we provide.

By accessing or using our Website or services, you agree to these Terms. If you do not agree, you should not use our Website or services.

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Scope of Services

Grit Collaborative provides marketing consulting, advertising strategy and management, and done-for-you marketing services, including creative development, campaigns, and execution.

All services are governed by written agreements, proposals, or statements of work (“SOW”). In the event of a conflict, the SOW will control.

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Client Responsibilities

You agree to provide accurate, complete, and timely information, approve or reject deliverables promptly, maintain access to required platforms (including ad accounts, CRM systems, and websites), and comply with all applicable laws and platform policies.

You are solely responsible for the accuracy and legality of your business, claims, offers, and any content you provide, including trademarks, copy, and data.

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Advertising and Performance Disclaimer

You acknowledge that we do not guarantee specific results, including revenue, leads, or return on investment.

Advertising performance depends on factors outside our control, including market conditions, competition, budget, and platform algorithms. Third-party platforms such as Google and Meta may reject, limit, or suspend campaigns at their discretion.

We are not responsible for account suspensions, policy changes, algorithm updates, or performance fluctuations.

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Ad Spend and Platform Accounts

Clients are responsible for all advertising spend unless otherwise agreed in writing.

We recommend that clients retain ownership of their advertising accounts. We are not liable for any charges incurred through third-party advertising platforms.

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Intellectual Property

All strategies, frameworks, processes, and methodologies developed by Grit Collaborative remain our property.

Upon full payment, clients are granted a non-exclusive, non-transferable license to use deliverables for their business.

Clients retain ownership of materials they provide but grant us permission to use those materials to perform services.

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Portfolio and Marketing Use

We may use non-confidential work, results, and project summaries in our portfolio, case studies, and marketing materials.

If confidentiality is required, it must be agreed to in writing.

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Fees, Payments, and Chargebacks

All fees and payment terms are outlined in your agreement or SOW. Payments may be required upfront or on a recurring basis.

Late payments may result in paused services.

You agree not to initiate chargebacks without first attempting to resolve the issue with us in good faith. Unauthorized chargebacks may result in immediate termination of services and collection actions.

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Refund Policy

Unless otherwise stated in writing, all payments are non-refundable. Time, strategy, and resource allocation are considered delivered upon engagement.

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Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without consent, except as required by law.

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Independent Contractor Relationship

Grit Collaborative operates as an independent contractor. Nothing in these Terms creates a partnership, joint venture, or employer-employee relationship.

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Limitation of Liability

To the fullest extent permitted by law, Grit Collaborative is not liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or business opportunities.

Total liability for any claim will not exceed the amount paid for services in the previous three months.

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Indemnification

You agree to indemnify and hold harmless Grit Collaborative from any claims, damages, or expenses arising from your business operations, advertising content, or violation of laws or platform policies.

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Termination

We reserve the right to suspend or terminate services if payments are missed, terms are violated, or cooperation breaks down.

Upon termination, all outstanding fees become immediately due, and access to deliverables may be revoked until payment is completed.

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Third-Party Tools and Platforms

We may use third-party tools such as analytics platforms, advertising systems, and CRM software.

These tools are governed by their own terms, and we are not responsible for outages, errors, or changes made by those providers.

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Privacy

Your use of our Website and services is also governed by our Privacy Policy.

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Governing Law

These Terms are governed by the laws of the State of New Jersey, United States.

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Dispute Resolution

Disputes should first be addressed informally.

If unresolved, disputes will be handled through binding arbitration in New Jersey. Each party will bear its own legal costs unless otherwise required by law.

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Changes to Terms

We may update these Terms at any time. Continued use of the Website or services constitutes acceptance of any updates.

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Contact Information

Grit Collaborative
https://gritcollaborativemarketing.com
gritcollaborativemarketing@gmail.com

If you want, I can next turn this into a client-facing contract (the one you actually send before getting paid) — that’s where the real protection and money control happens.

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Effective Date: January 22, 2026